SHV, a company employing more than 55,000 people and active in 73 countries, is committed to achieving the highest standards of ethics and integrity. As a family company founded in 1896, we expect our people to contribute to the long term, sustainable future of our company. This means we expect our people to refrain from business decisions that conflict with our values, even when they might be financially attractive.
We act with integrity, in line with the law and our policies. Every day, we pay attention to the importance of doing business in a compliant and ethical way and in line with the culture of SHV: a culture of shared values in which SHV has never tolerated and will never tolerate unethical or unlawful behaviour. If we come across irregularities, we begin investigating immediately and action will be taken.
SHV management is responsible for sustaining this commitment. Further, SHV has created independent Ethics & Compliance departments in all its companies. The Ethics & Compliance departments provide insights into expected behaviour and support management to take their responsibility. The Ethics & Compliance departments also provide people with the right tools when working under challenging circumstances or facing dilemmas.
SHV offers a company-wide service and safe environment for all its employees and other stakeholders to voice any concerns about workplace practices. This service is called Speak Up. Speak Up is a confidential whistleblowing phone line and webservice, managed with the assistance of an external service provider and used throughout all our companies.
Taken together, the steps and policies outlined above help us in our strong commitment to maintain our culture of integrity.